getting-started

Getting Started

Please call the office at (603) 634-8822, or fill out the “Contact Us” form, located throughout website.  If you do not reach us immediately by phone, please leave a message on the confidential voicemail with your contact information.  You will typically receive a response within 1-2 business days.

We will be in touch with you to determine what services you may need, and will connect you to the therapist that will best help you meet those needs.

There will be paperwork for you to complete prior to the appointment.  We use a secure, HIPAA-compliant Electronic Medical Records program which allows you to easily access, review, and sign the documents via your computer, tablet, or Smartphone.  We can assist you with these documents if you need help or have questions. Please feel free to ask the practice manager or your therapist any questions prior to signing.

You have the option to hold your therapy sessions via Telehealth or in the office. We will discuss your preference with you before the first appointment.

First Appointment

You might feel nervous for the first appointment – that’s very common!  Many times, people feel better immediately after the first session.  It can help just to talk about the problem, and know that we here to help you.

During the first appointment, in order to help us understand how we can help you, your therapist will ask a lot of questions about you/your child’s history and the issues that brought you to therapy.  Some of the questions may not apply to your situation, and that’s okay.

After the First Appointment

Your therapist will share some thoughts with you about what your therapy work might look like. If you choose to begin therapy, you will decide together with your therapist about how often to meet- it may be weekly, every other week, or less than that.  Every client is different, so we schedule appointments based on what makes sense for you.  Also, we may meet for a few months, several months, or longer, depending on your needs.  If you need referrals to other providers at any time during evaluation or treatment, your therapist will be happy to help you with this.

Payment Options

Fee-for-Service

Therapy is provided on a fee-for-service basis at $175 for 55 minutes, $150 for 45 minutes, or $100 for 30 minutes. Cash, check, or credit cards are
accepted. If you have questions about our fees, please do not hesitate to contact us.

Insurance

If you plan to use your insurance benefits to pay for therapy, please contact your insurance provider to ask about their coverage and policies for behavioral health services. Many insurance companies specify a limit on the number of sessions they will pay for, require that you obtain pre-authorization or approval before beginning therapy, and/or require that you meet a deductible or make a copay. These are only examples of common behavioral health policies- your own insurance company’s requirements may be different.

*We are in-network providers for the following insurance plans:*

Aetna, Anthem Blue Cross Blue Shield, Cigna, United/Optum (including Health Plans Incorporated) Harvard Pilgrim), and Tufts.

If we are not a contracted provider for your insurance plan, you should contact your insurance company to find out whether you are eligible for out-of-network behavioral health coverage.

Cancellation Policy

If you need to cancel an appointment, please contact us at least 24 hours prior to your appointment. Appointments that are missed without 24-hour notice are subject to a missed-session fee.

We look forward to hearing from you!

Please do not enter mental health information in this form. This form is intended for general contact purposes only.

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Please do not submit any Protected Health Information (PHI).

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